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Northwest College

Distance & Online Learning


Request Help


Whom Do I Contact if I Have Problems?

Your Instructor:

Visit the Faculty Directory Visit for contact information for your instructor.

  • For any course content related questions
  • If a quiz is not released
  • If a link within a course does not work
  • If you can’t take a test
  • If you cannot submit an assignment
Computer Services:

Call (307) 754-6080 or email

  • If your username/password are not working
  • If you have difficulty logging in
Moodle Technical Support:

Call (307) 754-6090 or 754-6410 or fill out form below

  • If you are having browser problems
  • If the online course you are enrolled in is not showing
  • If you are experiencing Moodle technical issues

Moodle Technical Support Request

If you require technical support for Moodle related issues submit this form.

(*) = Required fields

If it is a general access problem to all courses please type "all"
 If it is a specific class please include the prefix, number and section of your course
 (Ex: ENGL 1010-1N).

Please give a brief description of your problem and the actions you completed leading up to the error:
() -

The operating system on the computer where you have this problem.

The browser on the computer where you have this problem.
NOTE: Internet Explorer is not supported.

Enter the characters exactly as they appear on the image below:

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Scott Horton
Instructional Technology Coordinator

Office: MB110
Phone: 307.754.6063

Northwest College
Northwest College

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